Where does UX sit in your company?
Summary
User experience (UX) design is a complex and often misunderstood topic. In this episode, Nils explores what UX is and how it can benefit businesses. He compares UX to branding and highlights the importance of understanding the different disciplines within UX design. Nils discusses Apple as an example of a company that takes a top-down approach to UX design, considering every touchpoint with the customer. He emphasizes the role of UX designers in working across departments to ensure a cohesive and positive user experience.
Takeaways
- User experience (UX) design is a crucial aspect of building a successful business.
- UX design is a complex and multi-disciplinary field that encompasses various roles and responsibilities.
- Apple is an example of a company that prioritizes UX design and takes a top-down approach to ensure a positive user experience.
- UX designers work across departments to create a cohesive and seamless user experience throughout the customer journey.
Chapters
00:00
Introduction to User Experience Design
Introduction to User Experience Design
04:28
Comparing UX Design to Branding
Comparing UX Design to Branding
09:10
The Evolution of User Experience Design
The Evolution of User Experience Design
12:08
Apple's Approach to UX Design
Apple's Approach to UX Design
19:22
The Role of UX Designers in Organizations
The Role of UX Designers in Organizations
